On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.
Member Rights and Resources | Health Net Medicare Advantage for Oregon and Washington
Member Rights and Resources
With Wellcare By Health Net, you’ll always have someone on your side to help you be in charge of your health. The friendly service and easy-to-understand information you receive from Wellcare By Health Net will help you feel confident about making healthcare decisions. This page contains information you may find helpful during your membership.
Plan Exclusions & Limitations
Medical Necessity Criteria
Prior Authorization Rules
Text Message Legitimacy
Appeals & Grievances
Fraud, Waste & Abuse
Helpful Resources
Additional Forms
Disenrollment
Interoperability and Patient Access
Disaster Coverage
Medication Disposal
Health & Wellness
If you have questions please, contact Member Services.