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On Feb. 21, 2024, Change Healthcare experienced a cyber security incident.  Any individuals impacted by this incident will receive a letter in the mail.  Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident.  Any individuals impacted by this incident will receive a letter in the mail.  Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

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Northwest Wildfires

Date: 09/18/20

Are you a Health Net Medicare Advantage member who needs support due to the wildfires?

We can help answer your benefit questions.

We can also help you find:

  • Providers
  • Pharmacy to get prescription medications refilled/replaced
  • Durable medical suppliers for replacement medical equipment

Call us at 1-888-445-8913 (TTY: 711)
From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.



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